Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and password.
• Profile Information: Optional profile details such as display name and profile picture.
• Meme Content: Text prompts, uploaded images, and created memes that you generate using our platform.
• Communication: Messages you send through our contact forms or support channels.
• Payment Information: When you upgrade to a paid plan, our payment processors collect billing information (we do not store full credit card details).

1.2 Information Automatically Collected

• Usage Data: How you interact with our platform, including features used, time spent, and user preferences.
• Device Information: Device type, operating system, browser type, and IP address.
• Log Data: Server logs including access times, pages viewed, and technical error information.
• Cookies: Small data files stored on your device to enhance user experience and analyze usage patterns.

2. How We Use Your Information

2.1 Platform Services

• Generate memes using our AI technology
• Save and organize your created content
• Provide personalized meme recommendations
• Enable sharing and collaboration features

2.2 Service Improvement

• Analyze usage patterns to improve our AI models
• Develop new features and enhance existing ones
• Monitor platform performance and fix technical issues
• Conduct research to advance meme generation technology

2.3 Communication

• Send important service updates and security notifications
• Provide customer support and respond to inquiries
• Share product news and feature announcements (with your consent)

3. Information Sharing and Disclosure

We may share information in these limited circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights and users' safety
• Business Transfers: In connection with mergers, acquisitions, or sale of assets (with user notification)
• Public Content: Memes you choose to share publicly or publish on social media

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using advanced encryption standards
• Access Controls: Strict access controls limit who can view your personal information
• Regular Audits: We conduct regular security assessments and vulnerability testing
• Secure Infrastructure: Our servers are hosted in secure, certified data centers
• Employee Training: All team members receive privacy and security training

5. Your Rights and Choices

5.1 Account Management

• Access: View and download your personal data through your account dashboard
• Update: Modify your profile information and preferences at any time
• Delete: Delete individual memes or your entire account
• Export: Download your created content in standard formats

5.2 Privacy Controls

• Visibility: Control who can see your created memes (private, public, or shared)
• Marketing: Opt out of promotional emails while keeping important service updates
• Analytics: Disable non-essential analytics tracking in your settings
• Cookies: Manage cookie preferences through your browser settings

6. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Inactive Accounts: Accounts inactive for 2+ years may be deleted after notice
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Public Content: Publicly shared memes may remain available even after account deletion
• Analytics Data: Aggregated, anonymized usage data may be retained indefinitely for research

7. Children's Privacy

If we discover that we have collected information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us at privacy@memebrain.app.

8. International Data Transfers

MemeBrain operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by data protection authorities
• Certification under privacy frameworks like Privacy Shield successors

9. Cookies and Tracking

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality (login, security)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for advertising and remarketing (with consent)

You can control cookies through your browser settings or our cookie preference center.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last updated" date at the top
• For significant changes, we will notify users via email or platform notification
• Continued use of the platform after changes constitutes acceptance

11. Contact Information

12. Regional Privacy Rights

European Union (GDPR)

EU residents have additional rights including:

• Right to rectification and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge complaints with supervisory authorities

California (CCPA)

California residents have rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights